We're looking for creative, hard working and socially conscious people with a technology
based background to provide top quality support to our global customer base for bidStart and Stanley Gibbons customers.
Prioritise all customer queries to ensure they are dealt with promptly and efficiently.
Answer all email and telephone CS queries (aiming to satisfy in as few contacts as possible)
Generate sales orders and answer CS queries from eBay, Amazon, bidStart and Stanley Gibbons
Respond to all online and telephone queries relating to orders, delivery status and further product information
Deliver a clear and concise response to all customers, including a realistic timescale of response or action
Qualify customer’s satisfaction and feedback before the close of any contact
Please copy and paste the following link: http://stanleygibbons.mytribehr.com/careers/apply/29
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