Service Desk Analyst at States of Jersey

The Service Desk Analyst is responsible for handling calls logged by internal users of the States of Jerseys IT systems. The analyst will assist the end users and ensure their problems are dealt with in a timely manner, escalating to more senior colleagues when required. The postholder will report to the Service Desk Manager. For an informal discussion please contact Mark Richard-dit-Leschery on 440167 or email m.richard-dit-leschery@gov.je Applicants should upload their CV and covering letter online.