We are recruiting a full time Receptionist to assist our busy Reception team. Experience in similar role is essential.
Key responsibilities:
Carry out all tasks as required by the Head Receptionist
Dealing with guests over the telephone
Understand the rate strategy
Taking and inputting reservations
Answering emails and telephone enquiries
Be thorough in recording the booking
Meeting and greeting clients
Liaising with Housekeeping
Liaising with the Restaurant in relation to reservations
Liaising with the Night Porter on changeover
Working with the rest of the reservationist team to build customer relations and field complaints.
↧