As Reservations Supervisor, you will be part of an exceptional team, working closely with the Front Office and Revenue Managers. Your duties include:
• Providing an outstanding first impression of the Pomme d’Or Hotel
• Day to day supervision of the reservations department and team
• Dealing professionally with all enquiries, providing a comprehensive description of rooms, facilities and special offers
• Converting enquiries, wherever possible, into sales.
You will have experience as a Reservations Supervisor, Head Receptionist or a reservation orientated leadership role; hotel sales experience would be an advantage, Fidelio/Opera or Visual One property management system experience and rooms management knowledge, including dealing with GDS, OTA's and website promotions.
Hours: 40 over 5 days
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