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Reservations Supervisor at Pomme D'Or Hotel

As Reservations Supervisor, you will be part of an exceptional team, working closely with the Front Office and Revenue Managers. Your duties include: • Providing an outstanding first impression of the Pomme d’Or Hotel • Day to day supervision of the reservations department and team • Dealing professionally with all enquiries, providing a comprehensive description of rooms, facilities and special offers • Converting enquiries, wherever possible, into sales. You will have experience as a Reservations Supervisor, Head Receptionist or a reservation orientated leadership role; hotel sales experience would be an advantage, Fidelio/Opera or Visual One property management system experience and rooms management knowledge, including dealing with GDS, OTA's and website promotions. Hours: 40 over 5 days

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